FAQ
Frequently Asked Questions
Frequently Asked Questions
What are your store hours?
Mama T’s African & Caribbean Market is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 9:00 AM to 5:00 PM.
Do you offer online ordering or delivery services?
Yes, we offer online ordering for select products. Please visit our website or contact us for more information on delivery options.
Do you carry fresh produce?
While we primarily focus on packaged goods and pantry staples, we do offer a selection of fresh produce, fish, and deli items.
Are your products authentic?
Absolutely! We take pride in sourcing authentic products from Africa and the Caribbean, ensuring that each item meets our high standards of quality and authenticity.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. They make the perfect gift for any food enthusiast or culinary adventurer.
Can I request a product that is not currently available in your store?
Yes, we welcome product requests from our customers. If there’s something specific you’re looking for, please let us know, and we’ll do our best to accommodate your request.
What safety measures are in place at your store?
We prioritize the health and safety of our customers and staff. Our store adheres to all recommended health and safety guidelines, including regular cleaning and sanitization, social distancing measures, and the use of personal protective equipment.
Do you accept returns or exchanges?
We accept returns or exchanges on unopened and unused products within 30 days of purchase with proof of purchase. Please see our store policies for more information.
How can I contact customer support?
You can reach our customer support team by phone at 706-341-8904 during store hours or via email at eladgraphics.com. We’re here to assist you with any questions or concerns you may have.
Our goal is simple: to share the joy of good food and celebrate the diversity of our community through the wonderful flavors of Africa and the Caribbean.